About mDoc Healthcare
mDoc is a digital health social enterprise that leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.
The position:
In this position, you will be a part of the team cohort overseeing the NCD efforts at mDoc. You will work closely with external stakeholders including government, funders, corporates and more. You will be expected to have great communication skills and a background in health and business. You will be expect to provide supportive oversight to a number of projects ensuring the operations are seamless and helping to interface with external stakeholders in and out of the country. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members. Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven. Given we are a technology firm; you will use digital tools to work plan, manage projects track, predict our success as well as manage our members and customers. Also, given mDoc is a startup, there will likely be some fluidity to responsibilities.
Location: Lagos is required because this has a signficant external stakeholder facing role.
The Manager will:
· Work closely with the Growth Lead on strategy, financial planning and execution of the projects.
Assist in implementation of project activities in accordance with the work plan.
· Use Jira and other technology tools to proactively manage the team’s complex plans
· Lead the daily huddles with the management team
· Prepare administrative documents, collect and compile inputs to documents as well as analyze financials and develop budgets
· Collect, compile, and organise background materials, documents and other materials for meetings and develop clinical education materials for members
-Focus on creating presentations, SOPs, curriculums, training materials, quality assessments
· Performs reporting as needed; compiles data, and generates reports and decks as needed
· Create monthly plans for virtual training needs and plan for resource
· Initiates meetings with stakeholders and team, prepares communication to summarize discussions and action items in meetings - internal and client meetings.
· Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
· Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
· Conduct reviews of projects for action items and recommend solutions.
· Provide general assistance to the program and project team(s) as needed.
· Distribute communications related to program and project plan activities.
· Schedule meetings for program and project plan activities.
· Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
· Collaborate and problem solve cross-functionally.
Requirements
· MBBS or Medical DegreedRequired.
* Masters degree Required. Ideally an MBA or MPH. However we are looking for people who are not just clinically focused but want to learn how to be project managers and have interest in the business of health.
· Five years business background preferred e.g. pharmaceuticals and consulting experience preferred.
· Excellent problem solving, communication and "person-centered" skills
· High level of organizational management capability and prioritization as well as the ability to break the ‘big picture’ into step wise different pieces.
· Proficiency in Microsoft Office applications especially excel, powerpoint, microsoft word
· Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients
· Ability to perform several tasks simultaneously to meet deadlines is necessary with high attention to detail
· Demonstrates ability to work with confidential and sensitive data and experience with technology tools including Asana or Trello or Jira
To apply, please send:
· A resume or curriculum vitae.
· A cover letter indicating why this job is compelling to you.
If you do not send a cover letter, it will not be reviewed and if you do not have a degree in medicine, nursing or pharmacy we will not advance you. We need to fill this position quickly. You will be required to do assessments and case studies as part of the screening process. Please do not apply if you are not willing to go through a strict interviewing process which tests your understanding of our company. We will conduct a digital assessment in those who make it through our process. Only short-listed applicants will be contacted.
Job Types: Full-time, Contract
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