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Assistant Director - Groups, Conferences, and Events - Waldorf Astoria Cairo Heliopolis
An Assistant Director - Groups, Conferences, and Events is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. An Assistant Director - Groups, Conferences, and Events will assist in developing the GC&E; Team and promote the services and facilities of the Hotel to increase revenue.
What will I be doing?
An Assistant Director - Groups, Conferences, and Events is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace to increase revenue. An Assistant Director - Groups, Conferences, and Events will assist in developing the GC&E; Team and promote the services and facilities of the Hotel to increase revenue. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analyse competitors' activities and pricing strategies
- Maximise occupancy and average rates through well-executed inventory and yield management control
- Identify the most profitable services that the hotel can deliver with quality and most profitably
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the Group, Conference, and Events (GC&E;) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the GC&E; Sales Team to ensure career progression and effective succession planning within the hotel and company
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
What are we looking for?
An Assistant GC&E; Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous hotels experience in a similar supervisory role preferably in a luxury hotel setup
- Excellent oral and written communication skills
- Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
- Excellent organisation and planning skills
- Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
- Ability to perform critical analysis
- Strong experience in hospitality forecasting, pricing and inventory control
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
