Regional Awards Manager [Panama]


 

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Fecha límite: 08 de Agosto de 2023

THE OPPORTUNITY
This position can be based in: Primarly Panama, but any LAC CO in Guatemala, El Salvador, Colombia or Peru
Regional Awards Manager
ROLE PURPOSE
As a key member of the Regional Programme Operations team, the post-holder will lead the Awards Management (AM) functions and support across the LAC region. The post-holder will work in close collaboration cross-departmentally within the Regional Office (especially with programme operations, finance, supply chain, HHRR, NBD, resource mobilisation, PQI). S/he will play a lead role in monitoring, reporting on and driving improvement in award performance across KPIs, MIs and other cross-functional indicators of AM performance in countries and the region. S/he will provide quality management reporting and input to the Region and to global AM governance groups (AM Leadership Group – Members and Regions; Region and Centre Monthly AM meeting) as required.
S/he will drive improvements whilst referencing global standards, procedures, tools and frameworks, bridging global priorities with field realities to shape country offices awards management to be effective and compliant. S/he will work with the Country Offices Award Leads, Centre and AM governance groups to identify best practice and shortcomings, to work to improve processes and tools.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

KEY AREAS OF ACCOUNTABILITY:
Leadership in Award Management .
  • Build relationships within the award management community, and cross-functional teams to support the resolution of issues and coordination of deliverables i.e., reports, KPIs, among others. Escalating issues to the AM centre team if required.
  • Build CO and RO staff capacity to manage awards and comply with donor requirements, coordinating efforts with Members to provide demand-driven capacity building, and collaborating with Centre and other Regional Awards Leads to drive learning approaches that positively impact LAC CO AM standards and performance.
  • Ensure that LAC COs achieve Award Management related Operational and Program Quality KPIs. Understand and analyse KPI results, provide supporting information to the RO and Centre, and identify improvements that can be undertaken to improve awards performance.
  • Provide regional leadership in award management functions through recruitment, mentoring and active talent management and development of key LAC CO awards staff.
  • Create an environment of continuous learning for awards staff, sustaining a regional AM Community of Practice to drive peer-to-peer support and collaboration between awards leads that supports our programme results for children.
  • Provide strong matrix (dotted line) management for country awards leads in the region including input to development and performance objectives and feedback to line managers for performance reviews.
  • Act as a positive role model, exhibiting leadership within the Awards Management function for the region.
Award Compliance (processes, Systems and donors), including regional awards and directly received funding awards.
  • Input to and support the roll out of organisational development and change management as required in line with global SCI strategy, work streams and projects e.g., High Performing Organisation (HPO) projects including Coding, PPM/PRIME).
  • Ensure smooth management of SCI Directly Received, UNHCR and WFP awards within the region, working collaboratively with Implementing Offices, other regional functional teams, and Centre Awards and Donor Compliance team.
  • Lead awards support to Implementing Offices on UNHCR WFP and other Directly Received, escalating to the Centre Donor Compliance Manager where any additional support is required.
  • Drive the use of AMS across the function and focus on data quality improvements, systems integrity, and utility of AMS as a management information tool for award portfolio management and SMT insights for decision-making.
  • Actively engage with Regional Humanitarian and Ops Team to ensure that CO's awards functions maintain appropriate preparedness and capability to respond to emergencies in a timely and on high quality manner.
  • Lead and/or backstop award management functions in humanitarian responses in LAC (if needed).
  • Provide review of regional award agreement terms and conditions and escalate to legal department for further support, specifically for directly received funding.
  • Provide award management support on regional office-managed awards, to ensure donor requirements are met, processes followed, and RO KPIs and MIs achieved.
  • Coordinate the processes for donor reporting to ensure that reports are high quality, delivered on time and supported by auditable records.
  • Maintain effective communications with Save the Children members regarding donor related issues.
  • Lead Award Kick off meetings in coordination with Project Managers to ensure that all award information is shared effectively with relevant staff, including partners.
  • Lead Close out process and work with members to ensure awards are closed out on time.
  • Ensure award management systems and processes are successfully implemented, and key controls are in place to support effective portfolio management and compliance with donor requirements.
  • Facilitate regular meetings with key stakeholders to ensure individual award performance is being tracked effectively, and that risks and issues are being recognized and action taken.
Capacity Building in Awards Management
  • Drive Awards Management capacity building for CO´s and RO and ensure the implementation within the AM team and across CO´s, including directly received donor funding awards
  • Carry out regular orientations and trainings for award management procedures, donor requirements for Save the Children staff and partner organisations to ensure award management is of high quality, including directly received funding awards.
  • Drive a permanent focus on improving ways of working withing CO´s and RO looking for efficiency and simplifying internal process.
Award portfolio management and strategy
  • Ensure accurate and up to date information on the award portfolio is readily available to regional SRLT and members, in coordination with RD and NBD.
  • Working with the Regional Finance Director, ensure that country offices have a clear framework for master budget development, cost allocation, monitoring of award budgets, phasing and forecasting, in particular ensuring alignment between the master budget and country office funding tracker.
  • Provide reports and analyses of CO portfolios for Country Analysis and Strategic Portfolio processes and on demand from Regional Director, Program Quality and Design Director or NBD Manager.
  • Perform portfolio level monitoring and analysis and follow up issues identified to their adequate resolution.
  • Perform high level management reports and escalate identified portfolio issues in a timely manner.
  • Ensure regular award monitoring for the directly received portfolio across implementing offices in the region and ensure regular portfolio review of the regional Directly Received portfolio.
  • Provide regular management information to the Head on the performance of the allocated portfolio.
  • Support the Head to in the implementation of plans to address any performance issues identified through management information and KPI results for the Directly Received portfolio. REQUERIMIENTOS
To be successful, you will bring/have:
Essential
  • Master’s degree in international development, social sciences, business administration, economics, or finance.
  • At least 5 years practical experience and knowledge of the requirements of major institutional donors in humanitarian and development contexts including eligibility issues and compliance management. (e.g., U.S. government funds, ECHO, SIDA, UNHCR, WFP), corporate donors and foundations.
  • Computer literate (i.e., Word, advanced Excel, Outlook, financial systems) and excellent documentation skills are a must.
  • Cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
  • Relevant experience with NGOs with increasing responsibilities including proven experience in award management at a country/field level.
  • Substantial experience in grants/award management, ideally with experience in both country-level and regional-level roles.
  • Good understanding of programme, financial and operational management issues, and processes
  • Excellent planning, management, and coordination skills, with the ability to organise a demanding workload comprised of diverse and challenging tasks and responsibilities.
  • Experience of driving/contribution to change in an organisation which has led to delivered results for the organisation and its stakeholders.
  • Track record of active contribution or support to a senior team, providing support across multiple sectors/regions or a broad award portfolio.
  • Experience in line/staff management, or indirectly supporting matrix (dotted line) teams, coaching to deliver results across a team of people.
  • Outstanding written and verbal communication skills in English and Spanish.
  • Demonstrated capacity to resolve complex issues through strong attention to detail, conducting trends analysis, problem solving skills, defining a clear way forward, and obtaining stakeholder buy-in.
  • Culturally sensitive, with highly developed interpersonal and team working skills, including influencing, negotiating, and coaching.
  • Experience of capacity building and training delivery through various mechanisms.
  • Willingness to travel.
  • Commitment to Save the Children values.
Desirable
  • Experience with award management policies, procedures and systems and Save the Children’s award management system (AMS)
  • Understanding of financial reporting from Save the Children’s accounting software (Agresso)
  • Fluent in French
We offer a competitive package in the context of the sector.

Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
Save the Children does not charge a fee at any stage of the recruitment process.
Applications will be reviewed on a rolling basis. Early applications will have priority. Qualified candidates could be interviewed before de application closing date.

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